Privacy & Cookie Policy
Earthrise Camping
Last updated: 17th June 2026
Introduction
This policy outlines how Earthrise Camping, collects, uses, and protects the personal information you provide when using our website.
By using our website, you agree to the terms set out in this Privacy and Cookie Policy.
What Information Do We Collect?
We collect personal data when you:
Place an order for products or services
Use our website
Complete customer surveys
We may also collect anonymous data about your website usage through cookies.
Cookies
Cookies are small text files stored on your device when you visit websites. They help websites function more efficiently and provide valuable insights to site owners.
Most browsers let you control cookies through their settings. To learn more, visit www.allaboutcookies.org.
Cookies We Use
Essential Cookies
These are necessary for our site to work correctly—for example, when submitting forms, logging in, or adding items to your basket.
Non-Essential Cookies
These help us improve your experience or track site usage anonymously:
Google Analytics: Tracks visitor behaviour to help improve the website. See Google’s Privacy Policy for more information
Google Analytics Privacy Policy.
Social Media Cookies: Features that allow you to share content via Facebook, Instagram, etc. These services may set cookies and track interactions.
Facebook Privacy Policy
Instagram Privacy Policy
Planyo: Used for booking processing. See Planyo’s Privacy Policy for more information
Planyo Privacy Policy
Stripe: Used for payment processing. See Stripe’s Privacy Policy for more information.
Stripe Privacy Policy
Evri: Your delivery details may be entered into their systems.
Evri Privacy Policy
Please note: Third-party cookies are beyond our control and may change over time. We regularly review this policy to reflect such changes.
How We Use Your Information
We use the information you provide to:
Fulfil your order
Manage your booking
Contact you about other products or services we think you may find useful (if you’ve opted in)
We may share your details with fraud prevention or credit reference agencies when processing orders.
We will not share your personal information with third parties for marketing purposes.
Reviews & testimonials
If you leave us a review, on Google, Facebook, or directly, we may feature it on our website and in our marketing, including your first name, last initial, and the tent you hired. We do this on the basis of legitimate interests: showing genuine customer feedback to people weighing up a hire. You can ask us to remove or anonymise your review at any time.
Accessing Your Information
You have the right to request a copy of the personal data we hold about you. You also have the right to object to any processing we carry out on the basis of legitimate interests. To do so, please email us at [email protected].
Links to Other Websites
Our website may contain links to other websites. This policy applies only to our site. We encourage you to read the privacy policies of any other websites you visit.
Contact Information
For any questions about this policy or your personal data, feel free to contact us:
Email: [email protected]